FAQ
Payment and Shipping
- What payment methods do you accept?
- When will my orders be shipped?
- How much is the shipping cost?
- How long does delivery take?
- Do you offer free shipping?
- Can I track my order?
- Do you ship internationally?
- What should I do if my order is delayed or lost?
We accept major credit cards and secure online payment options. You can view all accepted methods during checkout.
Orders are typically processed and shipped within 1-2 business days. The shipping time varies depending on your location and the delivery option you choose.
Shipping costs vary depending on your location and the size of your order. The exact amount will be calculated at checkout.
Delivery times depend on your location and the shipping option selected. Standard shipping typically takes 5-7 business days.
Yes, we offer free shipping on orders over a certain amount. Please check our website for current promotions and details.
Once your order is shipped, you’ll receive a tracking number to monitor its progress through our tracking page or the carrier’s website.
No, for now we only offer shipping on United States.
If your order is delayed or you suspect it’s lost, please contact our customer service team. We’ll investigate the issue and provide a resolution as quickly as possible.
Warranty and Service
- Do your products come with a warranty?
- How do I claim a warranty?
- What does the warranty cover?
- Can I extend my warranty?
- What should I do if I receive a damaged product?
Yes, many of our products include a manufacturer’s warranty. Specific details can be found in the product descriptions.
To make a warranty claim, contact us with your order details and a description of the issue. We’ll guide you through the process.
Warranties typically cover defects in materials or workmanship. Damage caused by misuse, accidents, or normal wear and tear is not covered.
Some products may offer extended warranty options for an additional fee. Check the product details or contact us for more information.
If your product arrives damaged, please contact our customer service within 7 days of delivery. Include photos of the damage and your order details.